The FSP family is on the road, and having the age-old discussion about whether it is more effective and satisfying to snarl at airline personnel or whether it is better to smile and be nice, even in the face of unbelievable incompetence.
We have this discussion in other contexts as well -- e.g., when dealing with obnoxious colleagues and students. The MSP in the family is a snarler; I am typically more nice. It's unclear which way the offspring will go, but she is considering her options.
Comment moderation and posting will be intermittent whilst we roam.
55 minutes ago